Personal Information

This policy helps you understand the information we collect and hold about you and the reasons for doing this.

When you kindly buy from us, we collect the personal information you give such as your name, address, telephone number, email address, order and payment information, and website activity. Ethicale does not share customer information, including email, postal mail address, or phone numbers, with any third party, other than to fulfil your order or enhance the customer experience. We will send marketing emails relating to products and offers, but we ensure these are only sent when opted in, and that unsubscribing is an easy process.



Our website is hosted by Shopify. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. Our payment services are completed by Shopify. Please refer to the  Shopify Privacy Policy here as to how they handle your data.

General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) came into effect on the 25th May 2018. You have a right to access the personal details we hold about you. You have a right to correct any inaccurate information.

You have the right to request the cessation of specific direct marketing. You have a right to withdraw your consent to us holding your data at any time. You have a right to be notified of any data breaches that may occur.

Should you wish to obtain a copy of the data we hold about you, you can contact us by email at


Information and data may be automatically collected through the use of cookies. Cookies are small files stored within your web browser from our website. Cookies do not collect personal information about you, nor do they allow us to access your computer in any way. All web browsers automatically accept cookies - you can modify your browser security settings to block cookies (click here for instructions). although you should know that changing cookie settings can adversely affect your enjoyment of your browsing experience.